Books

1. Human Resource Development Review : Research and Implications
   

   ---

2. The Customer Call Center Outback: A Frontline Supervisor's Map to Success
   

   ---

3. Stress-Management and Relaxation Activities for Trainers
   

   ---

4. The Internet Weather: Balancing Continuous Change and Constant Truths
   

   ---

5. College: We Make the Road by Walking
   

   ---

Books