Books

1. Beyond Instruction : Comprehensive Program Planning for Business and Education (Jossey-Bass Business and Management Series)
   

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2. Working and Caring over the Twentieth Century : Change and Continuity in Four Generation Families (The Future of Work)
   

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3. A Guide for Customer Service in the Beauty Industry
   

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4. Diversity at WORK: The Business Case for Equity
   

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5. Win Win Management: Leading People in the New Workplace
   

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Books