Books
- Egos and Eggshells: Managing for Success in Today's Workplace
- NLP Business Masterclass
- DUH! Lessons in Employee Motivation that Every Business Should Learn : from the World's Best (and Worst) Airlines
- Organizing Change: An Inclusive, Systemic Approach to Maintain Productivity and Achieve Results (with CD-ROM)
- Team Power: Managing Human Resources in the Hospitality Industry
Books