Books

  1. Managing Quality Customer Service (A Fifty-Minute Series Book)
    Managing Quality Customer Service (A Fifty-Minute Series Book)

  2. Resumes for Environmental Careers, 2nd Ed.
    Resumes for Environmental Careers, 2nd Ed.

  3. Don't Hire A Crook!: How To Avoid Common Hiring (And Firing) Mistakes
    Don't Hire A Crook!: How To Avoid Common Hiring (And Firing) Mistakes

  4. Reader in Gender, Work and Organization
    Reader in Gender, Work and Organization

  5. How to Start a Training Program
    How to Start a Training Program

Books