Books
- The New York Times Guide to Management (New York Times Guides)
- Working With Difficult People
- The ABCs of Effective Feedback : A Guide for Caring Professionals (Jossey Bass/Aha Press Series)
- Careers in Human Resources, 2006 Edition : WetFeet Insider Guide (Wetfeet Insider Guide)
- The Trainer's Guide to Running Effective Team Meetings: 72 Techniques for Improving Meeting Productivity
Books