Books
- Groups That Work (and Those That Don't) : Creating Conditions for Effective Teamwork (Jossey Bass Business and Management Series)
- Playing For Keeps: How the World's Most Aggressive and Admired Companies Use Core Values to Manage, Energize, and Organize Their People, and Promote, Advance, and Achieve Their Corporate Missions
- An Introduction to Human Services : Policy and Practice (6th Edition)
- The BIZ : 50 Little Things That Make a Big Difference to Team Motivation and Leadership
- Interpersonal Skills Training; A Handbook for Funeral Service Staffs
Books