Books
- What Every Manager Should Know About Training: An Insider's Guide to Getting Your Money's Worth From Training.
- The Effective Supervisor's Handbook
- Learning Paths : Increase Profits by Reducing the Time It Takes Employees to Get Up-to-Speed
- Freedom from Command and Control: Rethinking Management for Lean Service
- Coaching that Counts : Harnessing the Power of Leadership Coaching to Deliver Strategic Value (Improving Human Performance)
Books