Books

1. The Pfeiffer Book of Successful Team-Building Tools : Best of the Annuals
   

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2. Designing Conflict Management Systems : A Guide to Creating Productive and Healthy Organizations (Jossey-Bass Conflict Resolution Series)
   

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3. Cultural Intelligence: Individual Interactions Across Cultures
   

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4. The Leadership Practices Inventory (LPI) : Observer (The Leadership Practices Inventory)
   

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5. Organizational Behavior: Human Behavior at Work
   

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Books