Books

1. The Girl's Guide to Being a Boss (Without Being a Bitch) : Valuable Lessons, Smart Suggestions, and True Stories for Succeeding as the Chick-in-Charge
   

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2. Management of Human Service Programs
   

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3. Behavioral Coaching
   

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4. The Southwest Airlines Way : Using the Power of Relationships to Achieve High Performance
   

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5. The 10 Lenses: Your Guide to Living and Working in a Multicultural World
   

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Books