Books

1. Bargaining for Advantage : Negotiation Strategies for Reasonable People
   

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2. Six Sigma Memory Jogger II: A Pocket Guide
   

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3. Perfect Phrases for Setting Performance Goals : Hundreds of Ready-to-Use Goals for Any Performance Plan or Review
   

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4. Performance Without Compromise: How Emerson Consistently Achieves Winning Results
   

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5. Solving Tough Problems: An Open Way of Talking, Listening, and Creating New Realities
   

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Books